Only PatientWire lets your patients reorder lenses 24 hours a day over the telephone, simply and quickly. No computer necessary!

• Toll-free number for patients to call, available 24-7.
• Patients order lenses by interacting with an automated voice system
• Customized for your particular practice.
• Patients can place orders in under 7 minutes. No staff intervention required!
• Automatic credit card processing & order routing to the distributors of the clinician's choice.
• Easy to set up. A two-hour long training call is all that's needed to get you up & running.
• Maintenance-free. The phone commerce system is hosted on Wolf Bioscience's servers. You install nothing locally.
• Uses the PatientWire E-commerce Platform to process all orders. The system has proven itself reliable for hundreds of practices & has processed thousands of orders.
• Pre-printed reminder cards customized for your practice are available.

• Patients never receive a busy signal.
• Patients are never put on hold. There is no faster way to order lens refills.
• Every contact lens patient can use the system, no computer or technical skills are necessary.
• The system never sleeps. Patients can place their refill orders whenever they like, even after your office is closed.
• The system prevents defection to alternative sources, improving your retention & follow-up rates.
• Staff no longer need handle routine contact lens refill calls, saving them hours a day. No busy practice should be without this tool.
• Because it's inexpensive, it can give you a rapid return on your investment.

We've created a demo of the Phone Commerce System that you can easily download and listen to. It lets you hear what a patient would go through if they used the Phone Commerce System when reordering lenses from your office.

• Notice that it is customized to his particular doctor's practice. (It mentions the doctor's name, so the patient knows exactly who they are dealing with.)
• Had this been a 'real' order and not a demo, the system would have automatically run Adam's credit card, and sent the order to the distributor, without any staff intervention.
• The prices that the system quotes are the prices that the practice entered beforehand. The practice has full control over pricing & the distributors that they use.
• The number of refills that he can order is also set by the practice. If he had run out of refills, then he wouldn't be allowed to place the order. Thus, the system gives the practitioner very tight control over prescriptions.
• When the order goes in, staff is automatically notified by email. So the office is always aware of any patient orders flowing through the system.

• For current pricing, please visit our pricing page. We can automatically generate you a custom price quote & e-mail it to you in real-time.
• If you've got any questions about the Phone Commerce System, or you wish to subscribe, please write us at sales@patientwire.com. We'll get back to you promptly.