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PatientWire E-Commerce gives your patients the convenience of ordering via the world wide web, while keeping you in control.

Features

  • Patients can go to your web site to securely order products around the clock. No more having to wait until "office hours" to get their order in.
  • Automatic Credit-Card Processing in real-time, giving the patient immediate feedback. Staff no longer needs to manually run credit cards!
  • Automatic Order Routing. Orders are automatically sent to the distributors that you request, saving your staff from having to make phone calls and expediting order fulfillment.
  • Full control over pricing. You control the price that the patient pays. The system can handle tiered discounts & service contracts.
  • Automatic Expiration Notification. Automatically receive notifications via e-mail when a patient's prescription is expiring, or when they attempt to order on an expired prescription.
  • Automatic Customer Service & Followup: PatientWire automatically e-mails patients, several days after their order is placed to assess their satisfaction with the order process. If problems are noted, the office staff is notified via email.
  • Maintenance-free. The phone commerce system is hosted on Wolf Bioscience's servers. You install nothing locally.
  • Pre-printed reminder cards customized for your practice are available.
  • Works with the PatientWire Phone Commerce System to fully automate the refill process.

Benefits
  • Gives your patients the convenience they crave.
  • Prevents defection to alternative sources
  • Significantly reduces staff time needed for refills (especially when used in conjunction with the Phone Commerce System.
  • Full control over distributors used for order fulfillment means improved margins vs. using a distributor's internal system.
  • No distributor lock-in.
The Demo

We've created a flash-format demo of the PatientWire E-Commerce system in action. The demo hits upon all major aspects of the system, including setup & the patient ordering experience.


Click Here to download the demo
size:7,672KB
running time:6:09

Next Steps
  • For current pricing, please visit our pricing page. We can automatically generate you a custom price quote & e-mail it to you in real-time.
  • If you've got any questions about the E-Commerce System, or you wish to subscribe, please write us at sales@patientwire.com. We'll get back to you promptly.


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All materials © 2008 Wolf Bioscience, Inc.
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