Technical support is available around the clock, by sending us an e-mail at support@patientwire.com.

Please note that this support e-mail is only for PatientWire clients, and not for patients or sales leads.

Patients should contact your office directly if they are having a problem with the system or their orders.

For the fastest response when contacting support, please be as specific as possible about the nature of the problem:

• Include the order # that you are inquring about
• Include the patient ID#, if known
• Clearly state the nature of the problem